TERMS & CONDITIONS
1. This website is owned and operated by
2. By using this website, you represent yourselves over the age of eighteen (18) years and agree to be bound by an agreement formed between you and
3. Your purchase of goods from www.coomo.com.au is subject to the Terms set out here.
4. If you do not accept the Terms, please do not use this Website and you must not make a purchase or use any information derived from this Website.
LEGAL CAPACITY
5. If you are a natural person, you represent that you are over the age of eighteen (18) years and agrees the Terms constitute a legally binding agreement between you and
6.
7. If you are using this Website as a representative of a body corporate (e.g. a corporation), you represent and warrant that you have authority to accept the Terms on behalf of that body corporate. The Terms forms a legally binding agreement between your representing body corporate and
AMENDMENTS
8.
9. Your continued use of our services and this Website will amount to an acceptance of any amended
Terms. If you do not accept the amended Terms
ONLINE ORDERS
10. Your online order must be paid in full at the time of purchase.
11.
12. Any representations
13. The delivery and installation fees payable depends on the goods you order, your location to be delivered, the size and weight of your order, which will be calculated and listed in your order confirmation at the time of purchase.
14. The delivery address must be an address within Australia. It is your responsibility to ensure that you have provided a correct delivery address, contact number(s) and email address to
15. You must advise
16. You or your representative who is over eighteen (18) years must be present in the delivery address supplied by you at the time of delivery. We will charge you for the transportation and re-delivery costs if there is no one available to accept the delivery.
17.
18. We will charge you a daily storage fee calculated at market rate if the goods have not been installed or collected within forty-five (45) days after the goods arrived at our warehouse.
19. Any cancellations of an order or change the delivery times within forty-eight (48) hours prior to the scheduled delivery time will incur a minimum cancellation fee of one hundred and ten dollars ($120.00) inclusive of GST.
20. The title and risk in the goods, such as loss and damage, passes to you on delivery or collection.
21. You must arrange your own delivery and insurances at your own costs if you want to deliver the goods to a regional area. You and your arranged carrier must coordinate with
22. All online purchases are subject to the refund policy of
PRICING
23. All prices shown on the Website are in Australian dollars and include GST where
24. The prices of your order are secured once your order has been confirmed, and subsequent changes of price of the goods will not be retroactively applied to confirmed orders.
25. Delivery and installation costs will also be charged on the orders delivered to you. The delivery and installation fees payable depends on the goods you order, your location to be delivered, the size and weight of your order, which will be calculated and listed in your order confirmation at the time of purchase.
26. All prices on the Website are subject to change without notice.
27.
DISCLAIMER AND INDEMNITY
28. You use the Website at your own discretion and risk.
29. You are solely responsible for any damage to your devices or data losses from your devices as a result of
30. To the extent permitted by law, each of
31. Each of
a) the quality or fitness for any purposes of the Website;
b) the accuracy of any information on the Website;
c) no interruption or cessation of transmission to or from the website;
d) no unauthorized access to or use of the Website;
e) defects in the operation or functionality of this Website will be corrected; and/
or f ) the Website is fully secured and protected from any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through any third party websites.
32.
33. This provision is not intended to exclude or limit your rights under the Competition and Consumer Act 2010 (Cth).
Privacy and Personal Information
34.
35. In order to provide a full benefit of our goods and services, we may need to collect and use your personal information. Our Privacy Policy available on this Website explains how we collect and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
36. We use standard encryption to protect your personal information throughout the online payment process. We do not store your credit card details or bank information.
37. |
WARRANTY |
38.
39. The warranty is in addition to other rights and remedies you may have under the legislation in relation to the goods to which the warranty relates.
40. Any variations as a result of the nature of the goods will not be considered as defects under the warranty. These
MANUFACTURER’S WARRANTIES
41. When you purchased goods from
TABLE OF WARRANTY (1)
TYPE OF GOOD(S)
WARRANTY PERIOD (2)
Furniture
5 years
1 year for Ex-Rental Stock
Outdoor Use Furniture
*applies only if the item is specifically stated to be outdoor furniture.
2 years
1 year for Ex-Rental Stock
Lighting & Homewares *does not apply to
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Commercial Use Furniture (3)
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Upholstery Items (4)
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The following definitions | |
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This table must be read together with the ‘EXCLUSIONS’ sections below. The warranties only limited to the frame or internal structure of a product (and excludes any surface, decoration, fabric, cracks or finish of a product), except for the Upholstery Items. You must inform | |
(4) This warranty covers the compression and expansion from polyurethane foam and feather inserts.
42.
EXCLUSIONS
43. The warranty does not cover and
(a) any failure by you to follow ours or manufacturer’s instructions or specifications;
(b) use of the goods that are not recommended by
Coomo Furnishings; or(c) the fabric or leather coverings of goods or furniture or cane/wicker furniture unless otherwise
expressly specified in the sale contract; or
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REMEDIES
44. If, or to the extent that, it is not permitted
(a) the replacement of the good(s) or the supply of
equivalent good(s);(b) the repair of the good(s);
(c) the payment of the cost of replacing the good(s) or of acquiring
equivalent good(s); or(d) the payment of the cost of having the good(s) repaired.
MAKING A CLAIM UNDER THE WARRANTY
45. To make a claim under the warranty, a person must:
(i) stop using the product immediately if a defect or imperfection appear within the timeframe as specified in the table under the “MANUFACTURER’S WARRANTIES” above;
(ii) call the representative of
Coomo Furnishings and notify the staffs of your claim;(iii) must provide proof of purchase of the good(s) and make a written claim to
Coomo Furnishings at the address set out below; and
(iv) must provide the details of the defect(s) or imperfection, and advise the circumstances in which the defect(s) appeared.
46. If the Australian Consumer Law applies to the purchase of the good(s) and
47. However, you are liable for all the expenses incurred as a result of claiming under the warranty if Australian Consumer Law does not apply to the purchase of the good(s).
48.
49. If you wish to make a claim under the warranty, please send an email to |
PURCHASER AS INTERIOR DESIGNER |
50. This section applies if you purchase
51. You warrant to
52. You must not offer any warranty to your customer(s) that is beyond the terms and conditions specified in your contract with
53. You are personally responsible for payment of the goods purchased from |
YOUR RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW |
54. If you acquire goods in
55. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
56. Pursuant to the Australian Consumer Law, your rights commence and continue for a ‘reasonable period’ from the date of purchase of the product that you have purchased. The ‘reasonable period’ depends upon all of the relevant circumstances, including the price, the uses to which it has been put, and the nature of the Product.
57. All
58.
59. Except as stated on the website or as otherwise provided by the Copyright Act 1968 (Cth) or any other applicable law, you must not use, copy, reproduce, adapt, transmit the Trade Marks or any copyright content of this Website without our prior written consent. |
COMMENTS AND OTHER CONTENT |
60. We invite you to post reviews, suggestions, ideas, questions, comments or other information (‘Materials’) in our discussion and comments section(s). All Materials must not be illegal, misleading, obscene, offensive,
61. If you post or upload Materials to the Websites, you agree and warrant that as at the date you posted the Materials:
the content is accurate;
it complies with all laws and regulations
; and you own or otherwise obtain the rights to use the Materials and includes the attributions of the
Materials.
You indemnify and continue indemnifying us against any loss, liability, damages, costs (including reasonable legal costs), expense or proceedings brought by a third party arising out of or in connection with the Materials.
62. When you post or upload Materials to the Websites, you agree to assign the copyright and all intellectual property rights in the Materials.
63. If the Materials posted by you consist of photographs, audio or video recordings of yourself, you grant us the right to use, reproduce, modify, create derivative works from, distribute and display these Materials in whole or in part for publicity and broadcast purposes or the production of the Website.
THIRD PARTY WEBSITES
64. This Website may link to third party websites on the internet that are not owned or operated by
65. We recommend you to investigate the terms and conditions of these external websites before continue browsing.
GOVERNING LAW
66. The Terms will be governed by and construed in accordance with the laws of the State of NEW SOUTH WALES, AUSTRALIA.
67. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales,
68. If any provision of this Terms is found to be unenforceable or invalid, such provisions shall be read down and/or severed from this Terms and shall not affect the enforceability of any other provision or clause.
69.
Should you have any queries about the progress of your order (e.g. order confirmation, delivery progress or product support matters), please do not hesitate to contact us at:
By Post: By Phone: By Email:
Suite 107 to 110, 197 Young Street, Waterloo NSW 2017 (02) 96987003
info@coomo.com.au